If you're noticing that UpHex is reporting conversions, but the reporting in Go Highlevel is showing zero or lower numbers, there is likely an issue with the mapping of the Facebook Lead Gen form(s). To resolve this issue, follow these steps:
Go to the "Settings" section in your Go Highlevel account.
Click on "Integrations" and then select "Facebook Form Field Mapping."
Make sure all forms are properly mapped.
By properly mapping the Facebook Lead Gen form(s), you can ensure that the conversion reporting in both UpHex and Go Highlevel will match. This will provide a more accurate view of your campaign's performance and help you make informed decisions about your advertising strategy.
If you continue to experience issues with mismatched conversion reporting, please reach out to the support team for assistance. We're here to help you get the most out of your advertising campaigns.