If you're having trouble connecting a page to an ad account in UpHex, there are a few steps you can follow to resolve the issue. In most cases, connecting your Facebook account using the GHL plugin for UpHex is the easiest way to get started, but if that doesn't work for you, you may need to take additional steps to grant UpHex access to your page and ad account.
Check if you're an admin on the Facebook page: If you're an admin on the page, you should be able to connect it to your UpHex account without any issues. If you're not an admin, you'll need to become one or have your client login to the UpHex plugin through GHL with their Facebook credentials.
Grant UpHex access to your Facebook page: If you're an admin on the Facebook page but it's still not showing up in UpHex, you may need to grant UpHex access to that page specifically. To do this, go to https://www.facebook.com/settings?tab=business_tools&ref=settings, click on "view and edit," and make sure that the Ads Launcher integration has access to all your pages.
Connect your Facebook account through GHL: If you're not an admin on the Facebook page, connecting your Facebook account through the GHL UpHex plugin is the easiest way to grant UpHex access to your page and ad account. Simply login to the UpHex plugin through GHL with your Facebook credentials and follow the prompts to connect your account.
Manage your clients in UpHex: Once you've connected your Facebook account through GHL, you'll be able to manage your clients in the "My Clients" section of UpHex. This is where you'll be able to access all of your connected Facebook pages and ad accounts, and make any necessary changes or updates.
In conclusion, if you're having trouble connecting a page to an ad account in UpHex, there are a few steps you can follow to resolve the issue. Whether you're an admin on the Facebook page, or need to connect your account through GHL, following these steps should help you get up and running in no time.